Privacy Policy Statement
Version 2.0
Date: December 2008
The Australian Academy of Vocational Education and Trades Pty Ltd t/as Academia International must comply by way of this Privacy Policy Statement with the following Acts and Legislation regarding privacy:
-
Privacy Act 1988 (The Act)
-
National Privacy Principles as described in The Act (NPP)
-
Australian Quality Training Framework 2007 (AQTF2007)
-
The ESOS Act 2000 (ESOS)
-
The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 (National Code 2007)
The Act also requires an organisation to ensure its practices adhere and comply with a number of National Privacy Principles. This Privacy Policy Statement is formulated around the National Privacy Principle 5 (Openness).
Purpose:
The purposes of this Policy are to:
-
establish responsible collection and handling of personal information by Academia International;
-
give the individual a right to access information about them which is held by Academia International; and
-
establish a complaints procedure for investigation and rectification of breaches of this Privacy Policy Statement.
Scope:
“Individual”:
A human being
An individual may be regarded under this policy as:
An individual whom is making an enquiry regarding Academia International’s training and assessment services and/or seeking admission into a course program
An individual that has been given admission by Academia International into a course program that has either commenced or will commence in the future.
An individual that has completed their training and assessment services from Academia International having received a qualification or statement of attainment.
An individual that has responded to an advertised employment position via newspaper or internet. or registered interest in gaining employment through the Academia International website www.academia21.com.
“Employee”:
An individual that has an Employment contract with Academia International for services.
An individual that is browsing Academia International’s website at www.academia21.com for information, without having lodged any requests for further information
“Client/Model”:
An individual that is receiving Hairdressing or Beauty Therapy treatments as a model for assessment purposes of an Enrolled Student, or as a paying customer in an Academia International Salon.
“Personal information” is:
Information or an opinion that is recorded in any form and whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
This policy does not apply to information about corporations.
Personal Information held by Academia International:
Information about an individual will be collected and held by Academia International for Primary and Secondary purposes. The Personal Information may be disclosed to another organisation in certain circumstances as set out in the table below, unless requested to do so under Law:
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
Personal details, name, gender, date of birth, address and contact details (telephone and/or eMail address).
|
Primary: To identify and contact the individual interested in studying courses
at Academia International. |
None, unless required to do so under Law |
|
|
Prospective Student |
Courses of interest, academic history, evidence of English Language test results/certificates (International Students only) |
Assess Prospective Students suitability against course entry requirements.
Information allows Academia International to issue a valid offer of course placement. |
|
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
Personal details, name, gender, date of birth, address and contact details (telephone and/or eMail address)
|
Primary: To identify and contact the individual registered as studying courses at Academia International.
Secondary: Notify these individuals of importance news and events related to Academia International, via email, SMS or mail outs |
Any Enrolled Student: Where relevant, information is collected and disclosed to appropriate bodies to determine and verify students’ previous qualifications, individual welfare needs, and credit ratings.
Students Visa Holders only: |
|
|
Enrolled Student |
academic history, evidence of English Language test results/certificates (International Students only)
|
Primary: Hold on file evidence that a valid offer of course placement was issued to the student |
|
|
Enrolled Student |
passport, CoE and Visa grant numbers (International Students only)
|
Primary: Responsible under ESOS to hold this information |
|
|
Enrolled Student |
courses, modules, units, assessment outcomes academic progress attendance/participation rates
|
Primary: Ability to assess, monitor and record outcome for the student. Ability to issue qualifications and/or statements of attainment |
|
|
Enrolled Student |
file notes |
Primary: Ability to record relevant information about student welfare, financial transactions, counselling, warnings issued and general comments about students’ participation and activities in training and assessment. |
|
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
Personal Information gathered while an ‘Enrolled Student’; and |
Primary: |
None, unless required to do so under Law |
|
|
|
Academic outcome – qualification and/or statement of attainment issued. |
Primary: Required under the AQTF2007 to hold this information for a period of no less than 30 years to allow for the re-issue of qualifications upon request by the Graduate Student. |
|
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
Name, address, contact details (phone and/or email address), C.V, copies of qualifications |
Primary: Ability to identify and contact prospective employee for the purpose of conducting job interviews in response to Job Advertisements.
Secondary: Reference prospective employee records for future employment opportunities after initial application; or when emailed in via website academia21.com ‘express interest in teaching at Academia International’.
|
None, unless required to do so under Law |
|
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
Personal information gather while ‘Prospective Employee’; and Tax file number, superannuation membership, employment contract, file notes, performance appraisals |
Primary: Legally identify the individual for the purpose of contractual obligations.
Compliance with legislative requirements, taxation, education (including verification of qualifications and experience when audited), superannuation. |
Australian Taxation Office
Superannuation company (as selected by the Employee)
Other government departments when requested under law |
|
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
Non-identifiable information is collected via our website technologies through Cookies and Javascript, e.g browser, operating system, click count, time spent per page |
Primary: Identify popular areas of our website and make those easier to use.
Search Engine Optimisation |
None |
|
|
Individual |
Personal Information collected and held |
Purpose |
Information Disclosed |
|
General Hairdressing Service: Name (usually first name only) and phone number |
Primary: Ability to identify the client/model at appointment time. Ability to contact client/model to confirm appointments (e.g missed appointments) |
None, unless required to do so under Law |
|
|
|
Hairdressing Chemical Service: Name, address and contact phone number |
Primary: Ability to identify models/clients whom have received chemical treatments |
|
|
|
Beauty Therapy Service/Treatment: Name, address and contact phone number |
Primary: Ability to identify models/clients whom have receive services or treatments and signed indemnity forms |
Complaint handling:
If you believe that Academia International has breached your privacy under this Policy Statement, you may lodge a complaint in writing as per the contact details below. You may also to speak to the Privacy Officer for further information relating to your complaint.
Once a complaint has been received by Academia International the following will occur:
1. The complaint will be acknowledged as being received
2. Resolution will be sought within 30 days from receipt of the complaint
a. If the complaint is in favour of the Individual under this policy, rectifications will be made
b. If the complaint is in favour of Academia International , the reasons will be provided to the Individual
i.
The Individual is able to take the complaint further to the
Office of the Privacy Commissioner
c.
Outcomes of any complaint will be held on file by Academia
International
Requests for access and correction:
Requests for personal information that is held by Academia International and how that information is used or disclosed may be made in writing as per the contact details below.
Enrolled Students have access to their information and academic outcome via the mYAcademia portal available from www.academia21.com. This system is available 24 hours per day, seven days per week.
You may also to speak to the Privacy Officer for further information relating to your request.
Contact details:
Privacy Officer
Academia International
Level 4, 152 Elizabeth St
MELBOURNE VIC 3000
AUSTRALIA
PH: 613 9671 4755
eMail: privacy@academia21.com
Last updated: 24 December 2008
 |
Melbourne Victoria Australia |
|